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Heat networks consultation seeks views on new regulatory framework

The Department for the Economy (DfE) has launched a public consultation on proposals to establish the first phase of a Northern Ireland-specific regulatory framework for heat networks, with a focus on consumer protection and regulatory oversight.

The existing Heat Network (Metering and Billing) Regulations 2014 are expected to be revoked in 2027, prompting the Department to develop a local framework in their place.

Regulatory oversight

The Department proposes that the Utility Regulator becomes the regulator for heat networks, with responsibility for authorisation, compliance, enforcement and maintaining a public register.

The Consumer Council for Northern Ireland would act as the independent consumer advocate.

Authorisation and consumer protections

The proposed authorisation regime would require operators to meet minimum requirements covering registration, metering and billing, information provision and complaints handling.

Existing networks would receive deemed authorisation during a transition period, while new operators would need to obtain authorisation before starting regulated activity.

The Department proposes retaining existing requirements for metering and billing and is seeking views on a potential complaints process involving operators, the Consumer Council and the Utility Regulator. It is also considering a Code of Conduct for suppliers.

Future regulation

The consultation also identifies potential future measures covering technical standards, fair pricing, protections for vulnerable consumers, smart metering, step-in arrangements and information for prospective buyers and tenants.

Have your say

The consultation closes on Thursday 1 October 2026.

The full consultation details can be accessed here.

RSUA is considering a response to the consultation. If you would like to share your views, please contact Curtis Large, RSUA Policy and Public Affairs Officer, at curtis@rsua.org.uk